Shawarma Palace
4.5/5
Details
Information
Reviews
Location

Cuisine type

  • Lebanese,
  • Middle-eastern,

Atmosphere

  • Casual,

Products and Services

  • No Alcohol,

Languages Spoken

  • French,
  • English,
Location
464 Rideau St, Ottawa, ON K1N 5Z4
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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Rates:

  • $11 To $25,

Methods of Payment:

Ratings & Reviews - Shawarma Palace

How would you rate this business?
4.5/5
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12
5
3
0
0
  • Atmosphere:
  • Food:
  • Service:
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Restaurantica12
By

Best Shawarma place in Ottawa, period. Even taxi...

Best Shawarma place in Ottawa, period. Even taxi drivers will tell you that much. Don't miss this place if you are visiting or live in Ottawa. Happy eating!

Atmosphere: 5/5
Food: 5/5
Service: 5/5
Are you the owner? Reply or Contact YP
Restaurantica12
By

Good food, but for the amount of customers they...

Good food, but for the amount of customers they receive the place is small. Felt crowded as we were eating due to huge lineup of people waiting to be served.

Atmosphere: 5/5
Food: 4/5
Service: 3/5
Are you the owner? Reply or Contact YP
Restaurantica12
By

I have eaten at many different shawarma places in...

I have eaten at many different shawarma places in Ottawa and Shawarma Palace does indeed make good food but the service is disappointing. I called and made reservations for a party of 15 for 7pm. I arrived there quarter to 7 but there was no table set up and the place was packed. There website advertises that they take reservations but in reality they don't take it seriously. In fact, a guy working there said and I quote, "We don't take reservations" and I said well then you shouldn't advertise it on your website. Luckily, the lady I spoke to earlier on the phone was there. Then when they finally set up a table for us, they came by and rudely demanding to know when will all your guests arrive so they can place the order because we are tying up the tables since they are busy. So, they have poor customer service skills but if all you care about is the food then it is great. I must say, I read reviews about the cashier being rude and not freindly and I fully agree and support that. It seems like its a popular spot, it was busy and people kept arriving, why not consider making it a larger space so people can sit and enjoy their food and it won'e feel like they're in a zoo.

Atmosphere: 4/5
Food: 4/5
Service: 1/5
Are you the owner? Reply or Contact YP

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